We are conducting a mega walk-in drive for Learning & Development (0-1yr experience) profile for Kolkata location.
Key responsibilities would include-
Set up course and session in MyLearning obtain completed Bill of Materials from program owners (complete with program dates, location, instructors, etc.)
Manage enrolment for sessions in MyLearning monitoring the status of registrations, provide updates to program owner on enrolment; flag issues in case of cancellation or insufficient participants
Close out session in MyLearning mark attendance, no-show, late cancellation
Generate program evaluation and instructor evaluation reports
Summarize evaluations and key statistics
Communication with participants: pre and post program communication to participant
Maintain process documentation update documentation for changes in procedures, technologies, etc.
Respond to learner questions advising learners on the enrolment and approval processes; troubleshooting issues in MyLearning; etc.
Coordinate with vendor, program managers & participants for successful program delivery.
Strong communication skills (written & Verbal)
Ability to work in a self-disciplined environment
Committed to providing outstanding customer service within set timelines and delivery standards
Knowledge of any Learning systems (LMS) will be a distinct advantage
Should be comfortable in using basic technical tools including Word, Excel, PowerPoint, Outlook, etc
Experience of 0 -1 yr
Reporting/MIS skills desired
Prior exposure in handling learning function is desirable
Unitech Infospace Complex, Tower A3
1st Floor, New Town, Rajarhat, Kolkata - 700156