Walk-in Interview for Technical Support (international Voice Process)

Walk-in Interview for Technical Support (international Voice Process)

Experience: 1 to 5 yrs
Walkin date : 2nd Apr 18   TO  7th Apr 18
Walkin time : 11 AM
    Mega Walk-In Drive @ Tech Mahindra for Technical Support Associate (International Voice Process)

    Greetings from Tech Mahindra!!

    We are hiring for Technical Support Associates (Voice Process)

    Employer: Tech Mahindra

    Role: Technical Support Associate (International Voice Process)

    Work Location: Hyderabad (Hi-Tech City office)

    Experience: 1 to 5 years

    Notice Period: Preferably Immediate

    Interested Candidates can directly walk-in to the below mentioned Venue Address with the necessary documents.

    Job Description
    Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
    Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
    Research, diagnose, troubleshoot and identify solutions to resolve customer issues
    Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
    Transport facility available (Pick & Drop).
    5 days working.

    Core Competencies

    Pleasant, professional and courteous personality.
    Excellent Problem Solving and Customer Service Skills
    Ability to think creatively and should have positive attitude.
    Strong analytical & Interpersonal skills

    Key Qualifications & Skills Required:

    Any Graduate, Diploma or Intermediate with excellent verbal communication skills in English.
    Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
    Min 6 months of Voice Tech Support experience or 12 months BPO or any Voice Calling Experience.
    Should be quick learner and self-motivated.

    Note-

    • Freshers are not eligible.
    • Experience in BPO mandatory.
    • Candidate should have 1 year experience in Customer Service BPO or 6 month in technical Support.
    • Candidate should carry an original & a Photocopy of the Aadhar card.

      Contact Person- Prathamesh Redkar.

      Walk-in Interview Time- 11AM to 4PM.

    Note – No Interviews on Sunday

    Interview Rounds
    HR Round
    Voice & Accent
    Technical Round

    Documents Required(Mandatory)
    Original Photo ID proof (Aadhar Card).
    Resume
    Photocopy of educational & experienced related documents.

    Interview venue Details

    Tech Mahindra, SEZ Building, tower 1,
    Opp to Ananth Technologies,
    Hi-tech City, Madhapur-500081

: International Voice Process, Technical Support, technical support executive, tech support

: Not Mentioned

: Associate/Senior Associate -(Technical)

:
Tech Mahindra Ltd

We are a US $19 billion multinational group based in Mumbai, India, with a presence in more than 100 countries and employing over 200,000 people.

Our operations span 20 key industries that form the foundation of every modern economy.

From assembling the iconic jeep that conquered independent Indias toughest terrain, were today focused on innovation and technology to fuel us forward.

We still make great automobiles, and offer a portfolio of products and a suite of services that unleash new modes of thinking, bringing to life unimagined possibilities.

And we do it all so that you - and the world around you - can continue to Rise.



: Prathamesh Redkar

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