Tag : Knoah Solutions Pvt Ltd.

18 July, 2018

Job Opening for Freshers – Non Voice Support @ Knoah Solution at Vimannagar We are pleased to call for Interview at Knoah Solution for Electronic

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12 June, 2018

*Evaluate associate transactions as defined in the QA scorecard *Provide feedback to the associates as per the call quality guidelines to improve Quality scores *Participate

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12 June, 2018

*Effectively address customer queries by understanding challenges faced by the customer *Ensure you meet set process for addressing customer queries *Understand customer expectation clearly through

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2 June, 2018

*Evaluate associate transactions as defined in the QA scorecard *Provide feedback to the associates as per the call quality guidelines to improve Quality scores *Participate

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2 June, 2018

# Validation of overdue emails and search and documenting customer details into the tool. # Sending emails to customer in regards to the query.

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3 April, 2018

As Technical Support Associate, you are expected to address customer challenges and queries through non voice support (chats) and ensure effective resolutions Date: April 3rd

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13 September, 2017

Audit and evaluate Customer service calls as per the QA guidelines Interview Date : 18th & 19th Sept 2017 @ 3 PM – 4 PM

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6 September, 2017

To address customer challenges and queries through non voice support (chats) and ensure effective resolutions to the challenges the customer encounters. Only Freshers Send your

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5 September, 2017

*Monitoring calls of CSRs to make sure the quality standards.*Provide training, Coaching, Feedback & assistance CSR. *Attend call calibrations. *Corrective action plan based on the

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2 June, 2017

Audit and evaluate Customer service calls as per the QA guidelinesInterview Date : 05-June 2017 & 06-June 2017 @ 01:00 PM Eligibility: o Intermediate &

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25 May, 2017

Hiring for Web Chat Technical Support ProcessGood written English Communication Skills is must. Candidate should be willing to work in US Shifts. Candidates below 30

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