Paytm is Hiring Operations Associate

Paytm is Hiring Operations Associate

Experience: 1 to 3 yrs
Walkin date : 14th May 18   TO  14th May 18
Walkin time : 10:00 AM

Paytm is conducting a walk-in for Operations Associate profile on 14th May, Monday.

Profile: Associate – Operations

Interview Venue: Paytm, F-1, Sec 6, Noida
Interview Date : 14th May, Monday

Interview Time : 10am to 1 pm

Contact Person : Ritika


Education Qualification- Graduate
Experience- Candidate with over 1 years of Voice calling experience in customer service voice operations.
Assist merchant over the call to understand the exact concern and providing the best possible resolution.
Excellent communication skills – English & Hindi (verbal/written).
Internal team coordination over email/call.
Basic knowledge of Excel.
Handle the merchant escalations interactively

Personal Characteristics & Behaviour:
Flexible to work in challenging work environment.
Analytical bent of mind/ Eye for Detail.
Organized and Methodical to proactively follow up with merchants as committed.
Result Oriented as attainment of KPI has to be 100%.
Target and deadline driven.
Self-Motivated.
Open to learning.

MS Excel knowledge is a must
:Customer Service, Communication Skills, Team Coordination

: Any Graduate - Any Specialization , Any Postgraduate - Any Specialization ,

: Associate/Senior Associate -(NonTechnical)

: HR

: One97 Communications Limited

Website: https://paytm.com

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