Paytm is conducting a walk-in for Operations Associate profile on 14th May, Monday.
Profile: Associate – Operations
Interview Venue: Paytm, F-1, Sec 6, Noida
Interview Date : 14th May, Monday
Interview Time : 10am to 1 pm
Contact Person : Ritika
Education Qualification- Graduate
Experience- Candidate with over 1 years of Voice calling experience in customer service voice operations.
Assist merchant over the call to understand the exact concern and providing the best possible resolution.
Excellent communication skills – English & Hindi (verbal/written).
Internal team coordination over email/call.
Basic knowledge of Excel.
Handle the merchant escalations interactively
Personal Characteristics & Behaviour:
Flexible to work in challenging work environment.
Analytical bent of mind/ Eye for Detail.
Organized and Methodical to proactively follow up with merchants as committed.
Result Oriented as attainment of KPI has to be 100%.
Target and deadline driven.
Open to learning.
MS Excel knowledge is a must