Hiring for the Position of Assistant Manager Accounts Receivable

Hiring for the Position of Assistant Manager Accounts Receivable

Experience: 4 to 8 yrs
Walkin date : 18th May 18   TO  18th May 18
Walkin time : 12 PM
    DESIGNATION : Asstt. Manager, Finance
    ROLE : Analyst Accounts Receivable
    LOCATION : MUMBAI
    EXPERIENCE : 4 + years of experience
    Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across six continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics, and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Visit www.concentrix.com to learn more.

    KEY RESPONSIBILITIES
    Responsibilities:
    Client/Customer/People Management
    Drive Performance in the team to meet targets
    Manage the daily team activities and ensure the daily operations run smoothly.
    Drive Team adherence and manage monthly scheduling.
    Handle Escalations
    Manage key business metrics like SLAs and CSAT
    Run reports & conduct a thorough analysis of SLA misses.
    Drive Continuous Improvement in the team along with metrics improvement
    Generate dashboard and scorecards for the Team for review.
    Performance management and appraisals for the entire Team.
    Present Weekly Reviews to the Management on key deliverables.
    One-One with the team and scheduled Monthly Team meetings.
    Feedback and Coaching
    Knowledge management for the team and quality control
    Apply performance management strategies – action plans, BQ planning
    Responsible for people/employee career development
    Manage Attrition as per process / organization standards

    Key Skills & Knowledge:

    Excellent verbal and written communication skills.
    Should be willing to work in shifts along with the team in customer business time.
    Overall should be a good team player with willingness to learn and drive to achieve.
    Practice and focused on Metrics.
    Good Excel skills and Reporting knowledge
    Should be able to drive Continuous Improvement in process.
    Awareness on SLA/SLO Metrics
    Exposure with Sales / Retention background would be preferred

    QUALIFICATIONS : Graduate

    Disclaimer:-
    Neither Concentrix Daksh Services India Private Limited nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

: Accounts Receivable, Invoicing, billing

: B.Com - Commerce ,M.Com - Commerce ,Doctorate Not Required

: Financial Analyst

:
Concentrix Daksh Services India Private Limited.

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.



: Ekta Wadhawan

: Concentrix
Symphony IT Park,
9th Floor , Chandivali farm Road,
Andheri(east)
Mumbai

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