Hiring for Technical Support Associate – Pune

Hiring for Technical Support Associate – Pune

Experience: 1 to 6 yrs
Walkin date : 17th May 18   TO  25th May 18
Walkin time : 12 PM
    Dear Candidate,

    Please mention the job code as TS-E on your resume while applying for the walk-in interview OR please get the print out of this Job Posting.

    CONVERGYS is known as a place where incredible careers begin.

    Have you taken your first step in a path towards a lasting career

    We are Hiring for Technical Server Support process with us (US – Server Support-Voice )

    Profile Requirement :1. US Voice Tech support. Good Communication Skills required
    2. UG / Grad both eligible with 1year of documented Technical/ Semi -Tech Experience
    3. Internal Students not eligible
    4. Designation offered : Technical Support Associate
    5. Core Competencies/Skills/Knowledge :
    a. Strong Problem Solving and Troubleshooting Skills & thinks logically.
    b. Working knowledge of personal computer architecture and network architecture.
    c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies).
    d. Server support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA
    e. Working/knowledge of Microsoft Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional
    f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended.
    g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.
    Financial Service Agreement : All have to sign a Financial Service Agreement (Mandatory) for 1 year .
    Rounds of Interview : PI , Tech Specific Paper Test , Tech Ops Round , Online Assessment .
    HURRY ! To schedule an interview : Call Tausif 7030141727
    OR

    WALKIN at Convergys for a Tech JOBFAIR Between 17th May18-25th May18between 11 am to5 pm. Please mention Job Code ( TS-E) on your resume

    Venue : CONVERGYS , RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh | Pune 411007

: technical voice process, us process, domain controller, dhcp, troubleshooting skills, active directory, tech support, networking, windows server, boot process, system setup, system performance, back up process

: Not Mentioned

: Associate/Senior Associate -(Technical)

:
CONVERGYS India Services Pvt Ltd

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,

technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.



: Tausif Sayyed

: 7030141727,

: Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune 411007

Website: http:\www.convergys.com

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