Hiring for Technical Support Associate (Day Shift) – Pune

Hiring for Technical Support Associate (Day Shift) – Pune

Experience: 0 to 1 yrs
Walkin date : 11th May 18   TO  11th May 18
Walkin time :
    Hi,

    Please mention the job code as TS-DD on your resume while applying for the walk-in interview OR please get the print out of this Job Posting.

    CONVERGYS is a place where incredible careers begin. Have you taken your first step in a path towards a lasting career

    We are now hiring for a Technical Voice Process.

    Please find below the profile details:

    – Designation: Technical Support Associate
    – Voice support to customers
    – Day shift environment
    – Hardware, Networking and Software Level Troubleshooting
    – Good verbal English and Hindi communication
    – Job Location: Pune
    – Financial Service Agreement: Financial Service Agreement (Mandatory) for 12 months.

    Roles & Responsibilities:

    – Troubleshooting / fixing desktops, portables and peripherals for consumers.
    – Real Time Technical Support.
    – Excellent written / phone etiquette skills.
    – Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.
    – Good knowledge of Laptops/ Desktops and peripherals.
    – High level of Initiative and extremely motivated. Ability to work in a high-pressure environment.

    Candidate Profile:

    – Graduate (Technical-BE/BCS/BCA/BSc (IT)) Freshers or -Undergraduate candidates with 6 months of experience can apply.
    – Highly Proficient in Computer Hardware, Software and basics of Networking.
    – Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
    – Must be a Team Player.

    HURRY! You can WALKIN @ CONVERGYS PUNE- Aundh between 10th May and 11th May 18 (Time: 11:00 am to 5:00pm). Please mention the job code as TS-DD on your resume while applying for the walk-in interview OR please get the print out of this Job Posting.



    Address:
    Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune 411007

: desktop support, voice process, hardware engineer, technical support engineer, desktop troubleshooting, technical support, techincal troubleshooting, techincal service, good communication, hardware support engineer, hardware technical support

: ,MCA - Computers, M.Tech - Any Specialization, Computers, Electronics/Telecommunication

: Associate/Senior Associate -(Technical)

:
CONVERGYS India Services Pvt Ltd

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,

technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.



: Tausif Sayyed

: 7030141727,

: Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune 411007

Website: http:\www.convergys.com

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