Hiring for Customer Support Specialists | Infoedge India Ltd.

Hiring for Customer Support Specialists | Infoedge India Ltd.

Experience: 0 to 3 yrs
Walkin date : 19th Jul 18   TO  19th Jul 18
Walkin time : 10 AM
    Interested candidates can Walk-in :

    Date : 19th July,2018 (Thursday)

    Time : 10:00 a.m. to 3:00 p.m.

    Contact Person : Ritesh Ranjan

    Venue :
    Info Edge (India) Ltd; 99acres.com
    2nd Floor, Shankeshwar Arcade,
    Ghantali Road, Naupada-Thane West,
    Thane – 400602,
    Off Ram Maruti Road, Above Ratnakar Bank
    Landmark : Ghantali Mandir/Ratnakar Bank

    Key Responsibility Areas:

    • Demonstrates effective, clear and professional oral and written communication.
    • Conducts telephonic conversations with the registered clients to fix appointments.
    • Liaises with field executives for property verification and conducts follow-ups.
    • Maintains data-sheets comprising customer feedback and output for timely follow ups.
    • Maintains acceptable performance metrics such as productivity, quality output of meetings and attendance.
    • Actively identifies to overcome objections to ensure customer satisfaction and seeks solutions through logical reasoning.
    • Maintains complete records of the telephonic interactions on the CRM real time.
    • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing end to end verification process.
: customer satisfaction, customer support, follow ups, customer service, customer care, calling, inbound, outbound, backend, operations, client interaction, coordination, sales coordinator, marketing, sales, customer coordinator

: ,Post Graduation Not Required ,Doctorate Not Required

: Associate/Senior Associate -(NonTechnical)

:
Info Edge India Ltd.

Info Edge has an in-depth understanding of the Indian consumer internet domain. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, it one of the very few profitable pure play internet companies in the country.

We were incorporated on May 1, 1995 under the Companies Act, 1956 as Info Edge (India) Private Limited and became a public limited company on April 27, 2006. Starting with a classified recruitment online business, naukri.com, Info Edge has grown and diversified rapidly, setting benchmarks as a pioneer for others to follow. Driven by innovation, creativity, an experienced and talented leadership team and a strong culture of entrepreneurship, today, it is Indias premier online classifieds company in recruitment, matrimony, real estate, education and related services.

99acres.com:

99 acres.com is part of the naukri.com group-Indias No.1 job portal. Our parent company Info Edge, funded by ICICI Ventures, started in 1989 and became Info Edge(India) Ltd. on May 1, 1995. Since inception, Info Edge has provided project, marketing and management consulting services to a number of clients in India and abroad.



: Ritesh Ranjan

: Info Edge (India) Ltd; 99acres.com
2nd Floor, Shankeshwar Arcade,
Ghantali Road, Naupada-Thane West,
Thane - 400602, Off Ram Maruti Road,
Above Ratnakar Bank
Landmark : Ghantali Mandir/Ratnakar Bank

Website: http:\www.99acres.com

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