: 10:00 AM
- Responsible for acting as a liaison between customers and companies.
- Resolve customer complaints via phone, email, mail
- Use telephones to reach out to customers.
- Greet customers warmly and ascertain problem or reason for calling
- Advise on company information.
- Act as the company gatekeeper.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records
- Compile reports on overall customer satisfaction.
- Read from scripts.
- Handle changes in policies or renewals.
: Any Graduate
: Not Mentioned
: Religare Securities Limited, GYS Global, A-3/4/5/, Plot no. 11, 2nd Floor, Sector-125, Noida, UP - 201301