HCL Hiring for International Email/chat Process | Pune

HCL Hiring for International Email/chat Process | Pune

Experience: 1 to 4 yrs
Walkin date : 4th Sep 18   TO  5th Sep 18
Walkin time : 11 AM

Greeting form HCL….

Process – Order Management ( Email & Chat Support) / Voice/ Technical support/ Customer support/ Ticketing/ L1 & L2 support

Domain worked on: Telecom / Insurance / back- office
People who have worked on application tools like CRM, SIEBEL one View, SAP ( order management tool)

Designation – Executive / Senior Executive

Shifts – 24*7 rotational
5 days working
2 rotational offs

Salary up to 3.50 LPA
(On rolls of HCL)

Job description :

1)-Work on tasks assigned on varied Order management activities.
2)-Should be able to close loop the tickets assigned, helping the onsite technician.
3)-Investigate in multiple applications and resolve queries on tasks assigned.
4)-Communicating via emails and calls with onshore clients.
5)-Responsible to meet the performance criteria set by the org.

Behavioural Competencies :

1)-Good communication skills, both spoken and written with good comprehension of English language
2)-Knowledge of computers MS Office etc.
3)-Should have good presentation skills
4)-Ability to work independently within clearly defined parameters and accordingly take decisions.
5)-Ability to learn quickly and adapt to different situations with a sense of ownership & accountability.

Eligibility criteria –

1-Only Graduates or above (Regular) can apply.
2-Excellent command on the English language is mandatory.
3-Candidates with minimum 6 months to maximum 4 years of experience can attend the interview.
4-Candidates with more than 4 years of experience are not eligible.
5-Must be comfortable working in night shifts.
6- Candidates with experience in telecom process will be preferred.

Walk-in Venue :- Detail Drive at HCL Technologies Magarpatta City SEZ, Tower 7, Level Upper Ground, Wing A & B Magarpatta City, Village Hadapsar, Pune-411000.

Please carry one Govt ID Proof and your updated resume.

Timing- 11am to 6pm (Do not carry laptops or chargers)

Contact Person-Anshuman Nandy (7263038646)

Email ID- Anshuman.Nandy@hcl.com

2,00,000 - 3,50,000 P.A.
Posted by Anshuman Nandy , 1 day ago

: Not Mentioned

HCL Technologies Limited

HCL Technologies Limited is an Indian multinational technology company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business.

: Anshuman Nandy

: HCL Technologies, Ground Floor, Tower 7, Magarpatta City, Pune

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